Category: Transit

Starbucks Coffee Company Headquarters,
Seattle

  • CEO: Orin Smith
  • PM: Simone Steinhaus
  • ETC: Cathy Garrison

Transit a key in Starbucks commute options
Starbucks Coffee Company is the leading retailer, roaster and brand of specialty coffee in the world. Founded in 1971, the company now has more than 2,700 company-owned retail stores worldwide. The Starbucks Coffee Company Headquarters is recognized this year as a Diamond Award Winner for providing an extensive transit program to its employees (which Starbucks calls “partners”).

Jan. 18, 2001 Awards Ceremony

Cathy Garrison and Simone Steinhaus accept a Diamond Award for Starbucks Coffee Company Headquarters.

Located in an industrial area of Seattle, the Starbucks' headquarters site employs 1,500 people. The company understands that providing a strong transportation package is an integral part of maintaining a quality staff. As a part of that package, Starbucks headquarters' partners are offered subsidies for bus, ferry, commuter rail and vanpool, as well as free shuttles to and from local Starbucks facilities, downtown commute destinations and transit centers, and a remote parking lot.

In addition to the subsidies and shuttles, Starbucks is working toward improving the local environment and reducing the number of vehicles on King County roads by offering its headquarters' partners carpool parking programs, showers and locker facilities, and secure bicycle parking. Telework and compressed workweek schedules also are available on department-to-department basis.

Program reduces trips in King County
Starbucks' shuttle services operate 14 hours a day, to and from the downtown Seattle ferry terminal, the Pioneer Square and International District bus tunnel stations, and Sounder Commuter Rail at Seattle's King Street Station. A shuttle also runs to and from a remote parking facility.

These efforts have earned very impressive results; of the 1,500 partners at the Starbucks Coffee Company Headquarters, more than 450 carpool, bus, bike or take the ferry to work. Headquarters' partners receive a 75 percent transit subsidy based on the value of the transit pass. This subsidy can also be applied toward any regional transit service. Vanpools are subsidized in the same manner.

Programs also are in place to encourage ridesharing. Carpools park for free in a remote parking facility or at reduced rates in more than 60 designated carpool-parking spaces in the garage. Partners who bike, walk or are dropped-off are eligible for a $10 per pay period cash subsidy or a free membership at the Starbucks Coffee Company Headquarter's workout facility, the Java Gym.

Starbucks' transportation program is equipped for the future. The company will continue its transit subsidies and is currently providing new enhanced shuttle services with a larger vehicle during peak commute periods to meet growing service demand.
”We recognize the importance of strong corporate citizenship,” Transportation Manager Cathy Garrison said. “Starbucks will continue to demonstrate its commitment to the environment and our partners by providing support for alternative commuting methods.”

Commuting program
  • 1,500 employees
  • Monthly 75% subsidy for transit passes under $60 dollars, $43 subsidy toward passes costing over $60
  • Carpoolers eligible for a $10 reward per pay period

Results

308 people ride the bus to work, 233 people carpool, 19 telework, 72 work alternative schedules, and 59 ride bicycles

*Some definitions: An “ETC” is the staff-level employee transportation coordinator responsible for the daily administration of the transportation program; “PM” is the transportation program manager; and “CEO” refers to the top management-level person at the worksite. “SOV” stands for single-occupant vehicle, and “CTR” for commute trip reduction. 

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